Updated: November 2014
What Personal Information About Users Does BERNINA of Canada and its Affiliates Gather?
The information we obtain from users helps us personalize and continually improve your experience using BERNINA of Canada and its affiliates. Here are the types of information we gather:
Information You Give Us: We may receive and store any information you voluntarily provide on our website or give us in any other way. You provide most such information when you register; provide account details; participate in a contest or questionnaire; purchase products from www.berninaonline.ca, return or exchange products; or communicate with customer service. You can choose not to provide certain information, however, you might not be able to take advantage of certain features of our website. We use the information you provide for such purposes as customizing your experience, improving our website, communicating with you, ensuring that purchases that you make are handled properly, and preventing counterfeiting. If at any time, you decide you do not wish to receive communications from us or you no longer wish to receive our services, you may advise us by providing written notice to the Privacy Officer at firstname.lastname@example.org.
BERNINA of Canada and its affiliates reserve the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
BERNINA of Canada and its affiliates also reserve the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of BERNINA of Canada and its affiliates or of any of the business or assets or shares of BERNINA of Canada and its affiliates or a division thereof.
How is Your Personal Information Used?
BERNINA of Canada and its affiliates may use your personal information for a number of different business purposes, for example to:
- fulfill orders and requests for products, services or information
- process returns, exchanges and layaway requests
- detect and protect against fraud and error
- establish and manage your accounts with us
- track and confirm online orders
- track and analyze your purchases and preferences to better understand your product and service needs
- market and advertise products and services
- communicate things like special events, promotions and surveys
- tailor our online content or in-store offerings to you based on your interactions with us and your
- conduct research and analysis
- operate, evaluate and improve our business
How Secure Is Information About Me?
We protect the security of your sensitive information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter on certain pages of the site that handle sensitive information.
It is important for you to protect against unauthorized access to your password and your computer. It is recommended that you do not share your password(s) with anyone and are sure to sign off when you have finished using a shared computer.
Which Information Can I Access?
If you request access to your personal information, subject to certain exceptions, BERNINA of Canada and its affiliates will inform you of the existence, use and disclosure of your personal information and will provide you with a summary of that information. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
You have the right to ensure that any information BERNINA of Canada and its affiliates maintain is correct and complete. Upon request, we will supply you with a copy of all personal information we have on record for you.
To make a request, please send written notice to the Privacy Officer at email@example.com. Please include the following information in your request: Name, contact details, the nature of your request, including whether you wish to view and/or edit information or inquire regarding the use and/or disclosure. We will require acceptable proof of your identification before providing a response.
Are Children Allowed to Use BERNINA of Canada and its Affiliates?
Children (persons under the age of 18) are not eligible to use the site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use BERNINA of Canada and its affiliates in conjunction with and under the supervision of a parent or guardian.
We will never knowingly collect the personal information of minors.
Conditions of Use, Notices, and Revisions
If you choose to visit BERNINA of Canada and its affiliates your visit and any dispute over privacy is subject to this notice. Including limitations on damages, arbitration of disputes, and application of the law of the province of Ontario. If you have any concern about privacy at BERNINA of Canada and its affiliates, please contact us at firstname.lastname@example.org and we’ll try to resolve it.